Terms of service

Welcome to Dream Heaven Beds. By accessing or shopping from our website, you agree to the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

  • By using our website, you confirm that you are at least the age of majority in your region.

  • You may not use our products for any unlawful or unauthorized purpose.

  • We reserve the right to refuse service to anyone, at any time, for any reason.

2. Accuracy of Information

  • We aim to provide accurate product descriptions, pricing, and availability. However, errors may occur, and we reserve the right to correct them.

  • Prices and product availability may change without prior notice.

3. Products & Services

  • All products are subject to availability. Some items may be limited in quantity.

  • We reserve the right to discontinue or restrict sales of certain products at our discretion.

  • Colors, sizes, and designs may appear slightly different due to screen displays.

4. Orders & Payments

  • By placing an order, you agree to provide accurate billing and shipping details.

  • Payments must be made using the methods provided at checkout.

  • If payment is declined, your order may be cancelled.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and courier services.

  • Customers are responsible for providing correct delivery details. We are not liable for delays caused by incorrect information.

  • For full details, please review our Shipping Policy.

6. Returns & Refunds

  • Our Refund Policy applies to all eligible returns and exchanges.

  • Certain items (e.g., unsealed bedding, pillows, or custom-made products) may be non-returnable for hygiene reasons.

7. User Accounts

  • If you create an account, you are responsible for maintaining the confidentiality of your login details.

  • We are not responsible for unauthorized access caused by failure to secure your account.

8. Intellectual Property

  • All content on this website, including images, text, graphics, and logos, is the property of Dream Heaven Beds and protected by copyright law.

  • You may not reproduce, copy, or distribute any content without prior written consent.

9. Limitation of Liability

  • Dream Heaven Beds shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the purchase price of the item.

10. Governing Law

These Terms of Service are governed by the laws of [Insert Country/Region].

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised “Last updated” date.