Privacy policy

Privacy Policy for Dream Heaven Beds

Last Updated: [ October 15, 2025]

This Privacy Policy describes how Dream Heaven Beds ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit, make a purchase from, or otherwise interact with our website, located at [https://www.dreamheavenbeds.com/].

1. Contact

If you have questions after reviewing this policy, need more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at [dreamheavenbeds@gmail.com] or by mail using the details provided below:

Dream Heaven Beds [Your Street Address] [Your City, State/Province, Postal Code, Country]

 

2. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as "Personal Information."

Information We Collect

 

Category Examples of Personal Information Collected Purpose of Collection Source of Collection Disclosure to Third Parties
Device Information Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site. Collected automatically using cookies, log files, web beacons, tags, or pixels. Shared with our processor, Shopify, and analytics partners like Google Analytics.
Order Information Name, billing address, shipping address, payment information (including credit card numbers [if processed directly by us, otherwise see Shopify's policy]), email address, and phone number. To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, provide you with invoices and order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. Collected from you. Shared with our processor, Shopify, payment processors (e.g., Stripe, PayPal), shipping carriers (e.g., FedEx, USPS), and fraud prevention services.
Customer Support Information Name, email address, phone number, and content of your communication. To provide you with customer support and address your inquiries. Collected from you. Shared with Shopify and any third-party customer service software we may use.

 

3. Sharing Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

  • We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

 

4. Your Rights

GDPR (European Economic Area)

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.

 

Your Personal Information will be initially processed in [Insert your country, e.g., the United States or Canada] and then transferred outside of Europe for storage and further processing, including to Shopify’s servers and to our third-party partners.

CCPA/CPRA (California)

If you are a resident of California, you have the right to:

  1. Know: Request disclosure of the categories and specific pieces of Personal Information we have collected.

  2. Delete: Request the deletion of Personal Information that we have collected from you.

  3. Opt-Out: Opt-out of the sale or sharing of your Personal Information. Note: Dream Heaven Beds does not sell Personal Information in the traditional sense, but sharing data for targeted advertising may be considered a "sale" or "sharing" under California law.

To exercise any of these rights, please contact us using the contact information provided above.

 

5. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies.

We use cookies to:

  • Make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection).

  • Provide data on how the Site is used (analytics).

Most browsers automatically accept cookies, but you can choose to set your browser to remove or reject cookies. Please be aware that removing or blocking cookies can negatively impact your user experience and may cause some parts of our Site to become inaccessible.

 

6. Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

 

7. Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on the Site.

 

8. Retention

When you place an order through the Site, we will retain your Personal Information for our records until you ask us to erase this information, unless and until we are required to keep this information for legal or compliance purposes.