Privacy policy

At Dream Heaven Beds, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or purchase from our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing/shipping address, and payment details when you place an order.

  • Account Information: If you create an account, we collect login details and saved preferences.

  • Non-Personal Information: Device type, browser, IP address, and site usage data for analytics.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.

  • Communicate with you about your purchases, account, or inquiries.

  • Send updates, offers, or promotional messages (only if you opt in).

  • Improve our website, customer service, and shopping experience.

  • Comply with legal obligations and prevent fraudulent activity.

3. Sharing of Information

We do not sell or rent your personal data. We may share it only with:

  • Service Providers: Payment processors, shipping carriers, and IT support to fulfill your orders.

  • Legal Authorities: If required by law, or to protect our business and customers.

4. Cookies & Tracking

Our website uses cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Analyze website traffic and performance.

  • Improve user experience.
    You can disable cookies in your browser, but some features may not work properly.

5. Data Security

We use secure servers, SSL encryption, and other industry-standard measures to protect your data. However, no online transmission is 100% secure, so we cannot guarantee absolute protection.

6. Your Rights

Depending on your region, you may have the right to:

  • Access, correct, or delete your personal information.

  • Request restriction of processing or opt out of marketing.

  • Withdraw consent at any time (without affecting past lawful use).

To exercise these rights, please contact us at [your support email].

7. Third-Party Links

Our site may include links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Policy Updates

We may update this Privacy Policy from time to time. Updates will be posted here with a new “Last updated” date.